According to Deloitte (2019) “Digital technologies are supporting health systems’ efforts to transition to new models of patient-centered care and helping them develop “smart health” approaches to increase access and affordability, improve quality, and lower costs. New technologies are helping with diagnosis and treatment; helping with speed, quality, and accuracy; and improving the patient experience.” (the U.S. and Global Health Care Industry Outlook)
While we can likely agree with the statement above, we also know this transformation inevitably comes with many challenges for both healthcare providers and consumers. Resistance to change is one of the biggest challenges. With emerging technologies, customer experience and exposure to information technology are increasing. The explosion of patient portals, portable technology, self-monitoring wearable devices, etc.… has created a more aware, assertive, and educated patient. How you feel about these changes will greatly impact the success you have with it. Challenges are many, and reflection upon your feelings is vital.
Assess the challenges of technological advances in Healthcare.
Include the following aspects in the discussion:
- Using your text and other course resources investigate ways to make the digital transformation process as smooth as possible
- Provide an approach from a patient education perspective
- Discuss your personal point of view regarding the health care technology revolution