TQM – Quality guru

 Description # Individual project: Quality guru Choose one of the following quality gurus and critically analyze his contribution to the field of quality management :-  Kaoru Ishikawa  Armand Feigenbaum Please prepare a report (word limit: maximum 500 words):  Provide a critical evaluation and synthesis of his accomplishments, contribution and influence rather than repeating his/her resume. Structure of the individual project 1. Introduction (the rationale of the study, the aims of the report) 2. Review and analyze his accomplishments, contribution and influence on the quality management movement. 3. Conclusion

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